How do I return an item?

Yes, we have a 30 day money back guarantee policy from date of purchase. If you are not totally satisfied with our products (excluding trial packs) for any reason, simply call our toll-free number (866-999-2033) for a RMA # to receive a refund (excluding all applicable shipping charges). Products must be returned within the 30 days for credit or refund. We will deduct actual costs from your refund for return postage if product is returned for delivery errors by the US post office, UPS or FedEx. If free shipping was provided, then any returns that reduce the order to below the free shipping purchase level will have the cost of shipping deduced from the return. All exchanges are subject to applicable shipping rates equal to a regular order.  All returns are subject to management approval.